Shipping policy

Thank you for choosing our products! Below is our shipping policy to ensure transparency and clarity:

Processing Time

We strive to ship your order from our manufacturing site within 48 hours of receiving it.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Services

We will use the shipping level of service you selected at checkout.
For orders qualifying for FREE shipping, we use USPS Ground, which typically takes 5 to 8 business days for delivery. FREE shipping is only available for orders within the continental United States.

Shipping Carriers

We use established and reliable carriers, including USPS, UPS, and other carriers for international delivery, to ensure your order arrives promptly and safely.

Delivery Responsibility

Once your order has been handed over to the shipping carrier, we cannot be held responsible for delays, lost packages, or other delivery issues.
If you experience delivery problems, please contact the carrier directly with the tracking information we provide upon shipment.
For International shipments, taxes, import surcharges and fees will be for the customer’s account.

Damaged Shipments

While we take great care in packaging your product, we recommend that you inspect your delivery upon arrival.
If your product arrives damaged, please contact us within 7 days of receiving your order with photos of the damage and the packaging. We will work with you to address the issue.

If you have additional questions about your shipment, feel free to contact us at support@puttpreview.com

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